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The complete managed services approach

Event creation
Let our team take care of the event creation process and have your events built and on sale in no time, leaving you to focus on the bigger picture of running your event.

Slick and simple event settlement
Comprehensive and detailed reporting will give you a full breakdown of your ticket sales, including financial and customer reporting.

Consultive support
Have a vision for your ticketing, but not sure how to make it work? Our experienced team are on hand to offer support and guidance, giving you ideas and technical know-how.

Inventory management
Have multiple agents to take care of? No problem. We can take care of inventory management for you, with full audit reporting and breakdown reports.

Customized reporting
We know there will be times you need something a little less off-the-shelf. Our team can facilitate custom reports using our powerful Business Intelligence tools.

Partnershops
With our online partnershops, we can mirror the look and feel of your own website to ensure brand continuity and foster vital customer loyalty.

Social distanced seating capabilities
Our system comes with a wealth of features that permits venues to sell tickets safely, designed to maximise revenue and keep your customers safe.

Worldwide reach
Operating in 23 countries, we are well placed to help promote and support your events across the globe, utilizing our 700m+ network reach.

Eventim Net

Client Support Team

With a wealth of experience and a passion for the live music industry, our dedicated Client Support Team will learn about your business and offer support and consultation to help you get the best from your ticketing strategy. We recognize this isn’t a 9-to-5 job, which is why you’ll find our staff happily working on site, offering practical, hands-on box office support when required.

Client Support Team

Nationwide marketing support

Utilizing channels such as our nationwide customer database, B2C ticketing website, affiliate partnerships, SEA and PPC and social media channels, widen your reach with support from EVENTIM marketing. Take advantage of pre- and post-event emails for engagement, automated abandoned cart emails for retargeting and pixel tracking to build targeted audiences and drive future campaigns.

Nationwide marketing support

Contact Center Services

The EVENTIM Call-Center provides phone sales for all tickets sold via the EVENTIM network. Operating 7 days a week, our friendly and experienced staff are on hand to offer phone sales as well as offering information about the events.

Contact Centre Services

Customer Services

Our Customer Service team are highly skilled and highly trained to deal with a large variety of customer support queries. Our fan-first-thinking approach means we put our customers at the heart of every inquiry, ensuring we offer first-rate support and assistance with everything from cancelled events to misplaced tickets.

Customer Services

Reporting and Analytics

Powerful and easy to use, our EVENTIM.Analytics tool will help you discover who is purchasing your tickets and allow you to measure the effect of promotions against expected results, offering campaign and benchmarking capabilities. Mobile responsive, this slick tool allows you to access your sales figures anywhere, offering statistics and visual representations through clear graphs and charts.

Reporting and Analytics

Access Control

Giving you full visibility of who’s in your venue and when they arrived, EVENTIM.Access provides the highest level of security in access control and is integrated into all of our ticketing platforms. Restrict access by location or ticket type to ensure the right people get access to the right areas. Take advantage of our visual and audial notifications to make it easy for staff to identify valid tickets whilst adding customized greetings to enhance the customer experience.

Access Control

Learn more about ticketing your event with EVENTIM:

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